FAQ

1. Are the Runescape Gold transferred automatically?

No, after order placed, please contact us by live chat, one operator there will arrange a trade with you in game. We will then trade the Runescape Gold to your character in game.

2. How is order accomplished?

After your order placed with our site, it will go to our processing queue directly. And you can check the status of your order immediately through the link of Track Order. Also, an notification email will send to you when your order is complete.

3. How long does delivery take?

Due to recent updates in Runescape, unbalanced trade is no longer supported, thus, the delivery of RS gold has changed accordingly. It is the safest and most secure method available. It usually takes a few hours to several days depending your account and the amount of your order. If you have questions about the changes in delivery, please consult our Live chat representatives who are always here to assist you.

4. How can I trust your online store?

We have been in this business for over two years with many loyal customers, beside the competitive price in the market and the excellent customer support, we are 24 x 7 non-stop service, if there is any problem raised, you will be able to get help from us, and resolve the problem promptly.

5. Live Help is not responding. What's wrong?

The speed of the live chat connection also depends on the type of Internet connection used, the Internet Service Provider (ISP), and the time when you are accessing the website. If you are using a 56K modem dial-up, you tend to experience slower speed. Some ISPs also tend to be slower during peak period when the Internet traffic is congested. Please kindly try again or email us if you are having difficulties in messaging us.

6. Why does the price of currency change all the time?

Our prices are adjusted according to available stock and to remain competitive in the marketplace. Additionally, our prices rise and fall to match the supply and demand of each game and server.